ChamSys MagicQ User Manual - Manual (Page 354)

MagicQ User Manual 325 / 355
Chapter 44
Software Upgrade
MagicQ software versions are fully compatible and show files can be created and loaded into any software version.
44.1 Changing MagicQ Console Software
MagicQ consoles store all versions of software that have been loaded onto the console allowing easy changing between different
versions. To change software version go to Setup, View System, View Status, Change Software. It is also possible to enter the
software utility by pressing ENTER during boot up when prompted to enter the software upgrade utility.
To upgrade to a new version of software, download the software file from ChamSys web site and store it onto a USB stick.
MQ40, MQ60, MQ70, Pro 2014, Expert 2014 .cdc
Pro 2010 .cdx
pre Pro, Expert, rack mount .cde (versions 1.5.6.0 and above not supported)
If you are downloading using a Mac then you need to be aware that OSX often creates additional "." files when it attempts
to copy files to USB drives. Fro example, if you are copying magicq_v1_6_7_0.cdc to a USB drive it may also make a file
magicq_v1_6_7_0._cdc. At first glance this file looks the same, but it contains file information only and can not be loaded into
a MagicQ console. It is easy to tell the files apart as the real MagicQ software file is around 100MB whereas the .
file is only a
few bytes. Make sure to use the file without the "_."
Ensure you have saved your current show file to a USB memory stick or to an external computer via network before you change
software version. Also, ensure any personalities that you have customised have been saved to a different file name of your choice
- the new software will install the latest version of the standard personalities. We recommend you only upgrade to new versions
of software when you have plenty of time to recover the system - we don’t recommend you change it two minutes before doors!
On the MagicQ console select Setup, File Manager and change to USB DRIVE. Click on the software version and it will
automatically upgrade the console.
It is also possible to copy the software directly via networking to the magicq folder on the MagicQ console and then to click on
the file in File Manager, HARD DRIVE.
In case of a problem where MagicQ can not be started or where it resets then the software upgrade utility can be entered on start
up, by pressing a key when prompted on the screen.
44.1.1 Pro series (MQ100, MQ200, MQ300, MQ200 Execute, MQ300 Execute)