ChamSys MagicQ User Manual - Manual (Page 370)

MagicQ User Manual 341 / 355
47.7 MagicQ console white screen
MagicQ console white screen indicates that the display has power but no data signal. This could be because the main processor
has halted or because the display signal cable is broken/disconnected.
Try pressing S buttons. If the blue LED follows the S button then the main processor is running correctly - check display cable.
Get a qualified service technician to remove the rear panel and reseat the display cable.
If the S buttons are not responding then it is likely there is a bad connection in the rear panel. Get a qualified service technician to
remove the rear panel and reseat the power and disc cables and ensure procesor daughter card (transition card) is firmly pressed
onto the processor card.
Avoid using the white reset button to shut down the console - use the three cursor keys (< V >) and press DBO to shut down the
console.
47.8 MagicQ console distorted screen
If the screen image is distorted, has multiple lines through it or has incorrect colours then this indicates that the graphics hardware
has not started correctly.
Hold the three cursor keys (< V >) and press DBO to shut down the console.
47.9 MagicQ console internal touch screen not working
• Try to calibrate the touch screen (CTRL + SET)
• Check it is giving correct values in board test mode (SHIFT + SHIFT)
• Check there is no dirt around the edges of the screen
• Check that liquid has not been spilt into the touch screen
• Check the metalwork is not catching on the screen
47.10 Fader, Encoder or Button not working correctly
• Go into board test mode (SHIFT + SHIFT) to test the hardware.