Auto patch, Auto focus, Troubleshooting – ChamSys MagicQ User Manual User Manual

Page 307: Esp vision, 3 auto patch, 4 auto focus, 5 troubleshooting, 4 esp vision

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41.3.3

Auto Patch

MagicQ supports the WYSIWYG Auto Patch protocol. Selecting Auto Patch on WYSIWYG transfers the patch to MagicQ. To
transfer a new show to MagicQ first erase the show in MagicQ and then select Auto Patch, Send Patch in WYSIWYG.

Make sure that you have defined a Spot Number to each of your heads in WYSIWYG, otherwise WYSIWYG will not send the
head over Auto Patch.

MagicQ identifies the fixtures in WYSIWYG and maps the names to the MagicQ fixtures using a mapping table and a matching
algorithm. If MagicQ can not identify a fixture it may patch the wrong fixture or not patch it at all.

In the MagicQ personality it is possible to specify the WYSIWYG Auto Patch name that it should map to this MagicQ personality.

When performing an Auto Patch, MagicQ will report any fixtures that it can not match. To fix a personality, edit the head in the
Head Editor, setting the correct WYSIWYG name. If the WYSIWYG name is empty then pressing ENTER will fill in with the
name received from WYSIWYG for the last mismatch.

When using WYSIWYG with a separate MagicQ console make sure that on the console, Setup, View Settings, Multi Console,
Enable Remote Access = Yes. This ensures the patch can be transferred correctly to the console.

41.3.4

Auto Focus

MagicQ supports the WYSIWYG Auto Focus protocol. If you turn Auto Focus on for the ChamSys port in the Device Manager
on WYSIWYG then changes made in WYSIWYG design mode will be relayed to the programmer in the console.

41.3.5

Troubleshooting

Problem: WYSIWYG does not receive any data.

Solution: Check that you have installed the MagicQ WYSIWYG driver on the WYSIWYG PC. Check that the connection is
connected in WYSIWYG device manager. Check that you have configured the correct MagicQ universes to use WYSIWYG as
their Vsualiser.

Problem: WYSIWYG will not connect on the same PC as MagicQ.

Solution: Check that you have configured the Visualiser to be WYSIWYG (same PC) in the Setup Window.

Problem: WYSIWYG will not connect between two separate PCs.

Solution: Check that the network ports on the two PCs are configured to the same IP subnet, that they are enabled, and that you
have configured MagicQ to use the correct network port (Setup, View Settings, IP address).

Problem: WYSIWYG connects but no control of the lamps

Solution: Check the MagicQ Universe in WYSIWYG is bound to the MagicQ device.

41.4

ESP Vision

ESP vision supports ArtNet control. Simply set the required universes to Out Type of ArtNet and enable them. The Visualiser
field should be set to “None”.

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