ChamSys MagicQ User Manual - Manual (Page 36)

MagicQ User Manual 7 / 355
Chapter 2
Installing MagicQ Software & Drivers
2.1 MagicQ software
MagicQ software runs on PCs and Macs and can be downloaded free from the ChamSys web site www.chamsys.co.uk/download .
2.2 MagicDMX
MagicDMX devices do NOT need any additional drivers – they use HID drivers within the operating system. Simply plug in the
device and start MagicQ.
To confirm that the MagicDMX is operating correctly go to Setup, View System, View status, Interfaces. The MagicDMX Status
should say "Connected" and "DMX out".
MagicDMX is enabled as DMX output by default. It can be disable/enabled from Setup, View Setings, Ports, MagicDMX.
When first plugged in the MagicDMX alternates green and orange LEDs every second. When MagicQ is started and connects to
the device then the green LED is on permanently and the orange flashes faster as it receives data from MagicQ.
2.3 MagicQ Wings & Interfaces
MagicQ Wings and MagicQ DMX interfaces (Dual DMX, Audio, MIDI/SMPTE) use a USB chipset made by FTDI which
requires the installation of the correct drivers.
After the drivers have been installed then MagicQ can be started and the Wing/Interface should be detected. Ensure the setting
“Setup, View Settings, Ports, MagicQ Wings & Interfaces” is set to “Yes (auto DMX)”
Note that the drivers for MagicQ Wings and MagicQ DMX interfaces ARE NOT applicable to MagicDMX Basic or MagicDMX
Full. Do not attempt to install drivers for MagicDMX.
2.4 MagicQ on Windows
On Windows the FTDI drivers for MagicQ Wings and MagicQ Interfaces must be installed manually as Windows is not able to
detect the products correctly. The MagicQ installation includes the drivers in the folder
C:\ProgramFiles\ChamSys Ltd\Magicq\MagicQ Wing Drivers. On 64 bit systems MagicQ is installed in Program Files (x86)
instead of Program Files.
Disconnect all MagicQ Wings and Interfaces except the one you are trying to install the driver for.