Warranty, Tech support – Kanguru U2D User Manual

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This product carries a *1 year limited warranty on the power supply, controller, and all internal

components. The warranty does not cover any USB, IDE, SATA, or Power cables. Kanguru Solutions is

not responsible for any damages incurred in the shipping process. Any claims for loss or damage must be

made to carrier directly. Claims for shipping errors should be reported to Kanguru Solutions within three

(3) working days of receipt of merchandise. Please refer to the RMA Procedure section of this manual

if your duplicator needs servicing.

Kanguru Solutions does not offer money back returns on its duplicator product lines due to the

unique nature of the product. All units will be fully supported under manufacturer’s and/or

extended warranty plans.


If you experience any problems installing your Kanguru product or have any technical questions

regarding any of our products, please call our tech support department. Our tech support is free and

available Monday thru Friday, 9am to 5pm EST.

Call 1-508-376-4245

Or visit our website at


Warranty / Tech Support