Warranty, Tech support – Kanguru U2D User Manual
This product carries a *1 year limited warranty on the power supply, controller, and all internal
components. The warranty does not cover any USB, IDE, SATA, or Power cables. Kanguru Solutions is
not responsible for any damages incurred in the shipping process. Any claims for loss or damage must be
made to carrier directly. Claims for shipping errors should be reported to Kanguru Solutions within three
(3) working days of receipt of merchandise. Please refer to the RMA Procedure section of this manual
if your duplicator needs servicing.
Kanguru Solutions does not offer money back returns on its duplicator product lines due to the
unique nature of the product. All units will be fully supported under manufacturer’s and/or
extended warranty plans.
7. TECH SUPPORT
If you experience any problems installing your Kanguru product or have any technical questions
regarding any of our products, please call our tech support department. Our tech support is free and
available Monday thru Friday, 9am to 5pm EST.
Or visit our website at
Warranty / Tech Support