Restoring the factory-default configuration – HP 2910AL User Manual

Page 572

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Troubleshooting
Restoring the Factory-Default Configuration

N o t e

It is recommended that you add a date prefix using the format YYYYMMD
and leave the rest of the file name and file extension unchanged (for
example, 20090122-mm1.core).

Once the file has been downloaded, it can be sent to HP ProCurve Customer
Care for diagnosis and analysis of the system crash information contained
within the file (see also “CLI: Transferring Core Dump Files” on page C-80).

Restoring the Factory-Default
Configuration

As part of your troubleshooting process, it may become necessary to return
the switch configuration to the factory default settings. This process momen­
tarily interrupts the switch operation, clears any passwords, clears the console
Event Log, resets the network counters to zero, performs a complete self test,
and reboots the switch into its factory default configuration including deleting
an IP address. There are two methods for resetting to the factory-default
configuration:

CLI

Clear/Reset button combination

N o t e

ProCurve recommends that you save your configuration to a TFTP server
before resetting the switch to its factory-default configuration. You can also
save your configuration via Xmodem, to a directly connected PC.

CLI: Resetting to the Factory-Default Configuration

This command operates at any level except the Operator level.

Syntax: erase startup-configuration

Deletes the startup-config file in flash so that the switch will
reboot with its factory-default configuration.

N o t e

The

erase startup-config command does not clear passwords.

C-84

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