Document Outline

• Contents
• Introduction
  • FactoryTalk Services Platform
  • About the documentation set (or, Where do I start?)
    • About this book
  • The components of FactoryTalk AssetCentre
  • System requirements
    • Server computer requirements
    • Client computer requirements
    • Agent computer requirements
    • Network requirements
  • About the installation process
• Upgrading FactoryTalk AssetCentre
  • Upgrading from any previous CPR 9-compatible version
    • Optional software upgrades
    • Location of setup files
  • Upgrading from version 2.00 (CPR 7) to 5.00 (CPR 9 SR 6)
• Installing the FactoryTalk AssetCentre server
  • Before you begin, check and install FactoryTalk Services Platform and FactoryTalk View patches
    • Using the Patch File Validator utility
  • Upgrading
  • About the installation
  • Installing Internet Information Services
    • Installing IIS on Windows Server 2003
    • Installing IIS on Windows Server 2008 or Windows Server 2008 R2
  • Installing Microsoft SQL Server 2008
    • Minimum Microsoft SQL Server 2008 permissions
  • Installing the ProCalV5 server software
  • Installing the FactoryTalk AssetCentre server software
    • Installing FactoryTalk Services Platform
    • Installing FactoryTalk Activation
    • Installing RSLinx Enterprise
    • Patch FactoryTalk Services Platform
    • Check and configure FactoryTalk Services Platform
    • FactoryTalk AssetCentre Common Components installer
    • FactoryTalk AssetCentre server installer
    • FactoryTalk AssetCentre Calibration Management Server installer
    • FactoryTalk AssetCentre Process Device Configuration Server installer
    • Using the Windows Firewall Configuration Utility
  • Installing the ProCalV5 server software after the FactoryTalk AssetCentre server
    • Running the ProCalV5 Data Source Edit Wizard
• Installing FactoryTalk AssetCentre clients
  • Where to install the FactoryTalk AssetCentre client
  • Upgrading
  • Check and install FactoryTalk Services Platform patches
  • Installing the FactoryTalk AssetCentre client software
    • Installing FactoryTalk Services Platform
    • FactoryTalk AssetCentre Common Components installer
    • FactoryTalk AssetCentre client software installer
    • FactoryTalk AssetCentre Calibration Management client software installer
    • FactoryTalk AssetCentre Process Device Configuration client software installer
    • Using the Windows Firewall Configuration Utility
  • Checking to see if the client is installed correctly
  • Installing the ProCalV5 client software
  • Installing DTMs
    • Installing Rockwell Automation DTMs
  • Running Process Device Configuration Field Edition
• Installing FactoryTalk AssetCentre agents
  • Where to install FactoryTalk AssetCentre agents
  • Upgrading
  • Check and install FactoryTalk Services Platform patches
  • Installing the FactoryTalk AssetCentre Disaster Recovery agent
    • Installing FactoryTalk Services Platform
    • FactoryTalk AssetCentre Common Components installer
    • FactoryTalk AssetCentre RA Disaster Recovery Agent installer
    • FactoryTalk AssetCentre Agent installer
    • RSLogix 5000 Compare installer
    • Using the Windows Firewall Configuration Utility
  • Configuring for security-enabled RSLogix family software
    • If operating in a Windows domain
    • If operating in a Windows workgroup
  • Checking to see if the agent software is current
• Configuring FactoryTalk AssetCentre
  • Configuring for client access to the server
    • Adding users to the FactoryTalk Directory
    • Adding computers to the FactoryTalk Directory
  • Configuring feature security for FactoryTalk AssetCentre users
• Troubleshooting FactoryTalk AssetCentre installation
  • General installation
    • A red x appears next to an item to be installed
    • A “Program Maintenance” window appears while installing
  • Server installation
    • SQL collation error encountered during database installation
    • Unable to log on to SQL Server during server installation
    • “The application failed to initialize properly” appears during server installation
    • “FTACServiceManager has stopped working” during server installation
  • Client and agent installation
    • Web page for installing the FactoryTalk AssetCentre client and agent cannot be displayed
    • “Error reading Primary Server Name from FactoryTalk Directory” during client installation
    • “Currently logged in Windows user is not part of the Administrators group” during client and agent installation
  • Starting the client
    • “Error initializing FactoryTalk AssetCentre” appears when attempting to start the client
    • “The client and server versions are incompatible”
    • “Cannot initialize application eventing subsystem” or “No connection could be made because the target machine actively refused it” appears when starting the client
    • “At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details” appears when attempting to start the client
    • “Error initializing FactoryTalk AssetCentre. Could not load file or assembly… CalibrationPlugin.dll” appears when attempting to start the client
    • If the FactoryTalk AssetCentre server is installed to a drive other than C:
    • Other errors starting the client
  • Starting the agent
  • Using Calibration Management
    • “No ProCalV5 Server connection information exists on the FactoryTalk AssetCentre server” appears when attempting to use Calibration Management features
    • “Error executing ProCalV5 commands, check ProCalV5 installation” appears when attempting to use Calibration Management features
    • “Error initializing FactoryTalk AssetCentre. Could not load file or assembly… CalibrationPlugin.dll” appears when attempting to start the client
    • Unable to run the ProCalV5 software
    • Unable to run the ProCalV5 Data Source Edit Wizard
• Reference
  • Additional ports you may have to open
• Index
  • Symbols
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