Rockwell Automation FactoryTalk AssetCentre Installation Guide 5.0 - Manual (Page 84)

7 • T ROUBLESHOOTING F ACTORY T ALK A SSET C ENTRE INSTALLATION
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“Error initializing FactoryTalk AssetCentre. Could not load file
or assembly… CalibrationPlugin.dll” appears when attempting
to start the client
This message is displayed when you start the FactoryTalk AssetCentre client if the
FactoryTalk AssetCentre Calibration Management client was not installed in the same
directory as the FactoryTalk AssetCentre client. To fix this problem, you must uninstall
and then reinstall the FactoryTalk AssetCentre client, making sure to install the
FactoryTalk AssetCentre Calibration Management client in the same directory as the
FactoryTalk AssetCentre client.
If the FactoryTalk AssetCentre server is installed to a drive
other than C:
You may encounter error messages when starting the client if the server was installed to a
drive other than C: and necessary permissions to the Users group were removed on that
drive. The FactoryTalk AssetCentre Server service will be stopped and, if you attempt to
manually start it, will fail to start.
To rectify this problem you must set permissions for the Users group on that drive as
follows:
1. On the server computer in Windows Explorer or My Computer, navigate to the
Program Files folder on the drive on which the FactoryTalk AssetCentre server was
installed.
2. Right-click on the Rockwell Software folder and select Properties.
3. Select the Security tab.
4. Add the group Users (computername\Users) if it is not in the list. If it is in the list,
skip to step 5. To add the Users group:
a. Click Add.
b. Make sure the local computer name appears in the From this location field.
c. In the Enter the object names to select field, type:
Users
d. Click Check Names, then OK.
5. Select the group Users (computername\Users).
6. Set the Read & Execute, List Folder Contents, and Read permissions to Allow.
FTAC-IN005A-EN-E.book Page 78 Monday, March 4, 2013 4:03 PM