Procomm plus for windows, Troubleshooting printing problems – Microtest TSB-67 - 568A Annex E User Manual

Page 36

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OFF

. Set

D-Hard flow ctrl (RTS/CTS)

to

ON

. Press

ESC

to return to the Procomm

Plus Setup Utility menu.

7.

Press

ESC

to go to the Procomm Plus main screen. Press

PageDown

on the PC

keyboard. The

Download Protocols

menu will be displayed.

8.

Select

R

for

R) RAW ASCII

and press

ENTER

.

RAW ASCII DOWNLOAD

will be

displayed, with a

Please enter filename:

prompt. Type the file name desired and press

ENTER

. A blank screen with the

message DOWNLOAD IN PROGRESS - PRESS

ESC TO END

will display. If you get an

Error Opening File

message, check the path

name in item C on the FILE/PATH OPTIONS screen. Correct this item if necessary
and try again.

9.

From the Scanner, start the download of the graph information by pressing

Print (F2)

from the

NEXT GRAPH

or

ATTENUATION GRAPH

screen. When the download is

complete, press

ESC

to close the Procomm Plus file.

10.

The NEXT and Attenuation graph file will be located in the path specified in step 3
above.

11.

Use the DOS copy command to send the NEXT graph information to the printer. For
example, to print a file named NXTFILE.ASC, type

COPY /B NXTFILE.ASC LPT1

.

Procomm Plus for Windows

1.

Open the Procomm Plus application.

2.

Press

ALT + S

to select terminal options. Ensure that the handshake method selected is

HARDWARE, set the port to be used (COM1 or COM2). Set the data bits (8), stop
bits (1) and parity (None), and set the baud rate to the highest speed that your system
will support. Set the terminal setting to VT100. Set the protocol to RAW ASCII.

3.

On the Scanner, press the

Extended Functions

key, then select

Printer Port.

Set the

baud rate to match the baud rate set in Procomm Plus and set the handshake to
RTS/CTS. Press

F3 (Printer)

to display and change the Graphics Printer options. Save

these changes.

4.

Select the download folder and enter a file name to which you want to save the graph
data. For example, you might name the file TEST.GPH.

5.

From the Scanner, start the download of the graph information by pressing

Print (F2)

from the

NEXT GRAPH

or

ATTENUATION GRAPH

screen.

6.

Exit to DOS, and use the DOS copy command to send the NEXT or Attenuation
graph information to the printer. For example, to print the file named TEST.GPH, type

COPY /B TEST.GPH LPT1

.

Troubleshooting Printing Problems

Problem: I get a blank page between each test result. How can this be corrected?
Solution:

Change the lines per page setting on the printer to 66 lines per page.

Problem: My printout is garbled. Why?
Possible Solution:

The Handshaking setting for the printer may not be set correctly. Press the

Extended Functions

key; then select

Printer Port

. Handshaking should be set to XON/XOFF

on both the Scanner and the printer. Also, make sure the baud rate setting matches that of the
printer (9600 baud is the most common baud rate). If you experience problems at this setting,
change to a lower baud rate setting. The serial port on the printer cannot always keep up with the
flow of data from the Scanner, so if you experience printing problems, ALWAYS change to a slower
baud rate, rather than a faster baud rate.

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