Overland Storage REO 9000 - Manual (Page 122)

122 X Basic Troubleshooting
Overland Storage REO 9000 with ProtectionPAC Software
Unable to Log On to the Console
If you are unable to log on to the REO Appliance console, it might be
because you are using Internet Explorer and the privacy setting is set
above Medium (the console is a Web-enabled program that requires the
use of cookies; setting the privacy option higher than Medium prevents
the program from working correctly), it might be because you are
entering the name and password incorrectly, or it might be because you
are using the wrong REO SoftKey.
1 If you receive a message similar to the following, replace the key
currently inserted in the appliance with the correct key.
This message indicates that you have inserted a key that is using
software version 2.2 or later into an appliance that is currently
configured to use software version 2.1 or earlier. For instructions on
upgrading the appliance, see the applicable release notes posted on the
Web site at www.overlandstorage.com.
2 Make sure that you are entering the name and password correctly; they
are case-sensitive.
The console uses the following defaults for the name and password:
Name: Administrator
Password: system
3 If you changed the default name or password and subsequently forget the
new information, perform the steps outlined under
I Forgot the New
Password or Logon Name on page 128 to locate the required information.
4 If you are unable to access the console in Internet Explorer running on
any version of Windows other than Windows Server 2003, do the
following (if you are using Windows Server 2003, perform the steps
outlined in the next section,
Internet Explorer Does Not Redirect from IP
Address on Windows Server 2003 ):
a Launch Internet Explorer.
b In the Tools menu, click Internet Options.
c On the Privacy tab, move the slider to Medium (or lower).
d To save your changes, click OK.