Customer support, Registering your product, Customer – Overland Storage REO 9000 User Manual
Page 159: Support
Customer Support
W
159
APPENDIX
E
Customer Support
If you have a technical question about the REO Appliance, try the
following:
1
Check the documentation and online Help.
2
Check the Web site:
Updates and Release Notes for the latest versions of the REO Appliance
products are available from the Overland Storage Web site. The Release
Notes include guidelines for upgrading the software and firmware,
describe modifications and enhancements made to the product, and
identify issues that you should be aware of when using the product. (For
more information, see
Checking For and Downloading Updates
After you register your product via the Web site, you can view and
download the Release Notes, as well as any other applicable
documentation, such as the latest version of the Setup Guide.
Registering Your Product
1
Go to the Overland Storage Web site at
2
Click SERVICE & SUPPORT.
3
If you have previously registered other products, log on via the
MEMBER LOGIN section; otherwise, click SIGN UP NOW, and follow
the onscreen steps to create a logon account.
4
Under MY PRODUCTS, click Add or Register a New Product.
5
Enter the serial number of your REO Appliance (usually located on the
back of the unit) and delivery date, and click SUBMIT.