Printronix P7000 Cartridge Ribbon Printer User Manual

Page 287

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Fault Messages

287

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

06 HOST REQUEST

Yes

Host attention message.

The host computer or printer
controller requires attention.

08 HOLD PRINT

TIMEOUT

Yes

Printer was offline more
than 10 minutes, and the
“Intervention Required”
parameter is set to “Send
to Host.”

Press ON LINE to put printer in
online state.

8.5V PWR FAIL*

No

8.5 Volt power failed.
Internal power failure.

Contact your authorized service

representative.

1

15 COMM CHECK

Yes

A message that appears
in the CT emulation
meaning the line is not
active on a twinax
interface.

Check cable connection.

15V CTL FAIL*

No

Controller voltage failure.

Contact your authorized service

representative.

1

22 INVALID ADDR

Yes

Unit address not
recognized by printer.
(Twinax interface)

Ensure that printer address
matches host setting.

23.5V CTL FAIL*

No

23.5 Volt Controller
failed: a voltage failure on
the controller board.

Contact your authorized service

representative.

1

31 PAPER OUT

TIMEOUT

Yes

A timeout message is
sent to the host if paper is
not loaded 10 minutes
after ON LINE/CLEAR
was pressed to clear the
paper out fault.

Load paper and run a print test. If
the message reappears, contact
your authorized service

representative.

1

32 PAPER JAM

TIMEOUT

Yes

A timeout message is
sent to the host if no
paper motion has
occurred for 10 minutes
after ON LINE/CLEAR
was pressed to clear the
jam fault.

Clear paper jam and reload paper.

33 PLATEN OPEN

TIMEOUT

Yes

The forms thickness lever
has been open for at
least one minute.

Load paper, close the forms
thickness lever, and press ON LINE/
CLEAR.

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