Printronix P7000 Cartridge Ribbon Printer User Manual

Page 303

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Fault Messages

303

ERROR: CPLD NOT
PROGRAMMED

No

The Complex
Programmable Logic
Device (CPLD) on the
controller board is not
programmed. The EC
cannot read the version
bits in the CPLD which
tell the EC which
configuration version is
installed.

Contact your authorized service

representative.

1

ERROR: DC
PROGRAM NOT
VALID

Yes

The printer cannot find
the data controller
program or the validation
checksum is corrupt.

Download the program again. If the
message appears, contact your

authorized service representative.

1

ERROR: DRAM AT
ADDRESS XXXXXXXX

Yes

The printer cannot find
the engine controller
program or the validation
checksum is corrupt.

Download the program again. If the
message appears, contact your

authorized service representative.

1

ERROR: EC
PROGRAM NOT
VALID

The printer cannot find
the engine controller
program or the validation
checksum is corrupt.

Download the program again. If the
message occurs again, contact your

authorized service representative.

1

ERROR: EC
STOPPED AT STATE
XXXX

No

XXXX is a number from
0000 to 0010. The
Engine Controller has
stopped and is in the
state identified by the
number displayed.

Contact your authorized service

representative.

1

ERROR: FLASH DID
NOT PROGRAM

Yes

The printer encountered
an error trying to program
flash memory.

Download the program again. If the
message displays again, contact
your authorized service

representative.

1

ERROR: FLASH NOT
DETECTED

No

The printer could not find
flash memory.

Contact your authorized service

representative.

1

ERROR: LOCKED
SN=nnnnnnnnnnnnnnn
nnnnnn

No

nnnnnnnnnnnnnnnnnnnn
n is the serial number of
the printer’s security key.
The SPX serial number
does not match the
printer’s serial number
and cannot be used with
the printer.

Contact your authorized service

representative.

1

ERROR: NO DRAM
DETECTED

No

The printer could not find
any DRAM.

Contact your authorized service

representative.

1

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

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