Chapter 7 – Printronix P7000 Cartridge Ribbon Printer User Manual

Page 302

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302

Chapter

7

Diagnosing Problems

E32H CND 7 BP
See User Manual

Yes

An illegal or unsupported
instruction was attempted
in the application
program.

1.

Cycle Power. Run the print job
again. If the message appears,
load the latest emulation
software.

2.

Cycle power. Run the print job
again. If the message appears,
record the display message
and send it to your next higher
support facility.

E33 WRITE BP
See User Manual

Yes

An illegal or unsupported
instruction was attempted
in the application
program.

1.

Cycle Power. Run the print job
again. If the message appears,
load the latest emulation
software.

2.

Cycle power. Run the print job
again. If the message appears,
record the display message
and send it to your next higher
support facility.

E34 TRACE CMPLT
See User Manual

Yes

An illegal or unsupported
instruction was attempted
in the application
program.

1.

Cycle Power. Run the print job
again. If the message appears,
load the latest emulation
software.

2.

Cycle power. Run the print job
again. If the message appears,
record the display message
and send it to your next higher
support facility.

E99 UNKNOWN INT
See User Manual

Yes

An illegal or unsupported
instruction was attempted
in the application
program.

1.

Cycle Power. Run the print job
again. If the message appears,
load the latest emulation
software.

2.

Cycle power. Run the print job
again. If the message appears,
record the display message
and send it to your next higher
support facility.

E Net Test Unavailable

Yes

The ethernet PCBA did
not initialize correctly.

Cycle power. Wait for “E Net Ready”
to display, then retry operation. If it
still fails, contact your authorized

service representative.

1

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

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