Chapter 7 – Printronix P7000 Cartridge Ribbon Printer User Manual

Page 308

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308

Chapter

7

Diagnosing Problems

ILLGL OPR ACCSS*

No

Illegal Operand
Accessed. Firmware
error on controller board.

Contact your authorized service

representative.

1

INCOMPAT E-NET

Remove NIC

Yes

Incompatible network
interface card (NIC) is
installed.

Install a compatible NIC to the
printer then reboot. If this message
still appears, contact your

authorized service representative.

1

INTAKE FAN FAULT

Yes

Sensors cannot detect
current in fan circuit.

Cycle power. If the message
appears, press ON LINE/CLEAR.

If the message does not clear,
contact your authorized service

representative.

1

INTERRUPT UNUSED
VECTOR 00

No

The controller board
receives an interrupt it
does not understand. The
problem can be created
by electrical noise, by a
software problem, or by a
hardware problem.

Cycle power. If this message
occurred once and never again, you
can ignore it. If the message
reappears or appears consistently,
contact your authorized service

representative.

1

INVALID ACTIVATE

No

Printer detects a twinax
protocol communication
error.

Contact your authorized service

representative.

1

INVALID COMMAND

No

Printer detects a twinax
protocol communication
error and reports the
error.

Contact your authorized service

representative.

1

LO DRV. SHORT *

No

Lower Driver Short.
Circuit(s) on the hammer
bank or in the hammer
bank power cable
shorted to ground.

Contact your authorized service

representative.

1

LOAD PAPER

Yes

Printer is out of paper.

Load paper and press ON LINE/
CLEAR.

LOADING PROGRAM
FROM PORT XX%

No

Status message: the new
emulation program is
loading into printer RAM.
XX% indicates how much
of the program has
loaded.

No action is required.

LOADING PROGRAM
INTO FLASH

No

The printer has deleted
the previous program
from flash memory and is
loading the new program
into flash memory.

No action is required.

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

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