Printronix P7000 Cartridge Ribbon Printer - Manual (Page 292)

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Chapter 7 Diagnosing Problems
CLEARING
PROGRAM FROM
FLASH No Status message:
emulation software
successfully loaded into
printer RAM and the
checksum matched. The
old program is now being
deleted from flash
memory. No action is required.
CLOSE PLATEN Yes The platen lever is open. Close the platen lever.
COIL HOT No One or more hammer
coils are overheating. Contact your authorized service
representative.
1
CRTG COMM ERR
See User Manual No The hardware cannot
communicate properly
with the cartridge. 1. Make sure the ribbon cartridge
is seated properly.
2. Remove and replace the ribbon
cartridge if necessary.
3. Contact your authorized
service representative.
1
CRTG MISSING
Install new RBN Yes The ribbon cartridge is
missing or installed
improperly. 1. Make sure a ribbon cartridge is
installed in the printer.
2. Make sure the ribbon cartridge
is seated properly.
3. Remove and replace the
cartridge if necessary.
4. Contact your authorized
customer service
representative.
1
CRTG NOT SETx
Re-install RBN Yes The ribbon cartridge is
not properly positioned. 1. Make sure a ribbon cartridge is
installed in the printer.
2. Make sure the ribbon cartridge
is seated properly.
3. Remove and replace the
cartridge if necessary.
4. Contact your authorized
customer service
representative.
1
CTL VOLT FAIL* No Controller Voltage
Failure. 15 V failure on
the controller board. Contact your authorized service
representative. 1
D50 Status %XX
Clearing Flash
No Status message: The
printer is clearing its flash
memory, where %XX
represents the
percentage completed. No action is required.
Table 17. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution