D customer support, Printronix customer support center, Printronix supplies department – Printronix P7000 Cartridge Ribbon Printer User Manual
Page 337: Customer support
337
D
Customer Support
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout:
Line Matrix Printer
Press
PRT CONFIG
on the control panel, then press
ENTER
.
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
these samples may be required)
Americas
(714) 368-2686
Europe, Middle East, and Africa
(31) 24 6489 311
Asia Pacific
(65) 6548 4114
China
(86) 800-999-6836
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
Americas
(800) 733-1900
Europe, Middle East, and Africa
33 (0) 1 46 25 19 07
Asia Pacific
(65) 6548 4116
or (65) 6548 4182
China
(86) 400-886-5598
India
(800) 102-7869