Jenway 6715 - Manual (Page 26)

8
Guarantee
Please read this important guarantee information:
Notwithstanding the description and specification(s) of the instruments contained in the Operating
Manual, Jenway hereby reserves the right to make changes as it sees fit to the instruments or to any
components of the instruments.
This Manual has been prepared solely for the convenience of Jenway customers and nothing in
this Manual shall be taken as a warranty, condition or representation concerning the description,
merchantability, fitness for purpose, or otherwise of the instruments or components.
The 67 Series spectrophotometers are guaranteed for a period of 3 years from the date of purchase.
Within this period we undertake to supply replacements free of charge for parts that may on
examination prove to be defective, provided that the defect is not the result of misuse, accident or
negligence.
On all correspondence, please quote the model and serial number in full and/or the sales order
number.
Any instrument requiring service under this guarantee should be taken to the supplier through whom
it was purchased, or, in the case of difficulty, it should be carefully packed in its original packaging and
consigned, carriage paid, to us. Jenway takes no responsibility for returned goods damaged in transit.
Returned goods will not be processed without a Returns Authorisation Number.
Call the Service Administrator +44 (0) 1785 810475 for the relevant documentation.
Please write the Returns Number on the outside of any packaging and ensure that a copy of a
Decontamination Certificate is visible.
Please register online www.jenway.com or complete and return the Registration Document by fax or
mail.
The Guarantee will be rendered invalid if any specified non-serviceable parts within the instrument are
tampered with (i.e. the monochromator).