Brother MFC-9800 - Manual (Page 193)

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 8
General Printing Difficulties
The MFC does not print. Check the following:
• The MFC is plugged in. (See page 2-8.)
• The toner cartridge and drum unit are installed properly.
(See page 2-4.)
• The interface cable is securely connected between the MFC
and computer. (See Quick Setup Guide.)
• Check to see if LCD is showing an error message. (See page
21-1 to 21-3.)
The MFC prints
unexpectedely or it prints
garbage. Reset the MFC or unplug the electrical cord and plug it back
in. Check the primary settings in your application software to
make sure it is set up to work with your MFC.
The MFC cannot print full
pages of a document. The MFC received a very complex print job and could not
process part of the page. This print. may be solved in several
ways. If you are using Windows
® 95/98/98SE/Me/2000
Professional or Windows NT ® Workstation Version 4.0 with
the supplied printer driver, see the “Windows ® Setup Printing
Difficulties” section. Try to reduce the complexity of your
document or reduce print resolution.
The MFC prints first couple
of pages correctly, then some
pages have text missing. Your computer is not recognizing the printer’s input buffer
full signal. Please make sure to connect the printer cable
correctly.
The MFC cannot print full
pages of a document.
OUT OF MEMORY
message occurs.
Reduce the printer resolution. Reduce the complexity of your
document and try again. Reduce the graphic quality or the
number of font sizes within your application software.
My headers or footers appear
when I view my document on
the screen but do not up when
I print them. Most laser printers have a restricted area that will not accept
print. Usually these are the first two lines and last two lines,
leaves 62 printable lines. Adjust the top and bottom margins
in your document to allow for this.
Scanning Difficulties
TWAIN Errors appear while
scanning. Make sure the Brother TWAIN Driver is selected as the
primary source. In PaperPort
® , from the File menu select File,
select source, and then highlight the Brother TWAIN Driver
and click Select.
Software Difficulties
You see the “New Hardware
Found” message on your PC
screen (although you have
already installed the drivers
in Windows 95). Click on ‘Do not install a driver. (Windows will not prompt
you again)’ and click ‘OK’.
DIFFICULTY SUGGESTIONS