3 troubleshooting and event reporting, 4 removing and replacing parts, 5 moving the library – HP EML E-series Tape Libraries User Manual

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Power distribution unit.........................................................................................................49

3 Troubleshooting and event reporting...........................................................50

Periodic and routine maintenance.............................................................................................50

Maintaining tape cartridges................................................................................................50
Cleaning Ultrium tape drives...............................................................................................51

Diagnostic support tools..........................................................................................................51
Troubleshooting......................................................................................................................51

Startup problems...............................................................................................................53
OCP problems...................................................................................................................55
Robotics problems..............................................................................................................55
Operating problems...........................................................................................................57
Tape drive problems...........................................................................................................57
Interface Manager card problems........................................................................................58
Interface controller problems...............................................................................................61

LED indicators...............................................................................................................61
Basic troubleshooting.....................................................................................................61

Examining FC port connection...................................................................................62
Examining the interface controller configuration............................................................62
Examining devices....................................................................................................62
Examining the host configuration................................................................................62
Examining HBA device driver information....................................................................62
Examining serial port configuration.............................................................................62

4 Removing and replacing parts....................................................................64

Interface Manager card...........................................................................................................64

Required tools...................................................................................................................64
Interface Manager card 342213-001 or 393531-001..............................................................64

Removing the Interface Manager card 342213-001 or 393531-001......................................64
Replacing the Interface Manager card 342213-001 or 393531-001......................................66

Interface Manager card 480240-001...................................................................................67

Removing the Interface Manager card480240-001............................................................67
Replacing the Interface Manager card 480240-001..........................................................68

Power supply in the base module or tape drive expansion module................................................69

Required tools...................................................................................................................69
Removing a power supply from the base module or tape drive expansion module......................69
Replacing a power supply in the base module or tape drive expansion module..........................70

Power supply in the card cage expansion module ......................................................................70

Required tools...................................................................................................................71
Removing a power supply from the card cage expansion module ............................................71
Replacing a power supply in the card cage expansion module ...............................................71

LTO2 or LTO3 tape drive..........................................................................................................72

Required tools...................................................................................................................72
Removing an LTO2 or LTO3 tape drive..................................................................................72
Replacing an LTO2 or LTO3 tape drive..................................................................................72

LTO4 and later tape drives.......................................................................................................73
Load port magazine...............................................................................................................75

Removing a load port magazine..........................................................................................75
Replacing a load port magazine..........................................................................................75

5 Moving the library....................................................................................77

Selecting an installation location...............................................................................................77
Preparing the library for a short move.......................................................................................77
Preparing the library for long-distance relocation........................................................................77
Repacking the library..............................................................................................................78
Preparing the library for operation............................................................................................79

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