HP EML E-series Tape Libraries - Manual (Page 56)

Table 23 Robotics problems (continued)
Corrective action Problem
Close the center door to recalibrate the library.
The robot times out or hangs. •
Make sure that nothing obstructs the robot.
•
Retry the operation.
• Power cycle the library to recalibrate.
•
Review latest error messages in the critical and warning event logs to help
decipher the message and determine the cause.
Review latest error messages in the critical and warning event logs to help
decipher the message and determine the cause. The robot fails during an operation.
The robot drops a tape cartridge. • Use the OCP to open the center door. Retrieve the tape cartridge, position
it properly, and place the tape cartridge in an empty storage bin. (Do not
try to place the tape cartridge in the picker.)
•
Close the doors to perform an inventory.
56 Troubleshooting and event reporting