State 520 - Manual (Page 41)

Troubleshooting
41 │
Page
PROBLEM SOLUTIONS
‐
WAT
ER
HEATER
‐
Unit does not ignite when
water goes through the
unit.
 Is the flow rate over 0.5 GPM? (p. 36)
 Check for the filter on cold water inlet. (p. 39)
 Check for reverse connection and cross connection.
 If you use the remote controller, is the power button
turned on?
The fan motor is still
spinning after operation
has stopped.  This is normal. After operation has stopped, the fan motor
keeps running for 35 seconds in order to re‐ignite quickly,
as well as purge all the exhaust gas out of the flue.
Unit sounds abnormal
while in operation  Contact the manufacturer at 1‐877‐737‐2840.
‐Re
m
o
te
control
ler:
9007606005
(TM
‐RE3
0
)
(OPTIONAL)
‐
Remote controller does not
display anything when the
power button is turned on. Press the ON/OFF button on the remote.
If the LED lights up ⇒
 This is normal. When the unit has not operated for five
minutes or more, the display turns off to converse energy.
If the LED does not light ⇒
 Make sure the unit has power supply.
Make sure the connection to the unit is correct.(p. 23)
An ERROR code is
displayed.
 Please see p. 42.
‐EASY
‐LINK
SYSTEM
‐
How are the unit numbers
assigned?  For an Easy‐Link system, the Parent unit is always labeled
#1 and all other subsequence Child units are numbered
randomly.
 To check which numbers are assigned to which Child units,
push the button on the computer board of any Child unit
as shown below. The unit number will be displayed on the
3‐digit 7‐Seg. LED.
Button to check
unit numbers
3‐digit 7‐Seg. LED