Document Outline

• Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SIP)
• Contents
  • Preface
    • Overview
    • Audience
    • Objectives
    • Organization
    • Related Documentation
    • Obtaining Documentation
      • Cisco.com
      • Product Documentation DVD
      • Ordering Documentation
    • Documentation Feedback
    • Cisco Product Security Overview
      • Reporting Security Problems in Cisco Products
    • Obtaining Technical Assistance
      • Cisco Technical Support & Documentation Website
      • Submitting a Service Request
      • Definitions of Service Request Severity
    • Obtaining Additional Publications and Information
    • Document Conventions
  • An Overview of the Cisco Unified IP Phone
    • Understanding the CiscoUnifiedIPPhone 7905G and 7912G
    • What Networking Protocols Are Used?
    • What Features are Supported on the Cisco UnifiedIP Phone 7905G and 7912G?
      • Feature Overview
      • Configuring Telephony Features
      • Configuring Network Features Using the Cisco Unified IP Phone
      • Providing Users with Feature Information
    • Understanding Security Features for Cisco Unified IP Phones
    • Understanding the Requirements for Installing and Configuring the CiscoUnifiedIPPhone 7905G an...
  • Preparing to Install the CiscoUnifiedIPPhone on Your Network
    • Understanding Interactions with Other Cisco Unified Communications Products
      • Understanding How the Cisco UnifiedIPPhone Interacts with Cisco UnifiedCallManager
      • Understanding How the Cisco Unified IP Phone Interacts with the CiscoCatalyst Family of Switches
    • Understanding the Phone Startup Process
    • Understanding Phone Configuration Files and Profile Files
    • Providing Power to the Cisco Unified IP Phone
      • Power Outage
      • Power Source Design
      • Redundancy Feature
    • Determining the MAC Address of a Cisco Unified IP Phone
    • Adding Phones to the Cisco Unified CallManager Database
      • Adding Phones with Auto-Registration
      • Adding Phones with Cisco Unified CallManager Administration
      • Adding Phones with BAT
    • Creating a SIP Profile
    • Using Cisco Unified IP Phones with Different Protocols
      • Converting a New Phone from SCCP to SIP
      • Converting an In-Use Phone from SCCP to SIP
      • Converting an In-Use Phone from SIP to SCCP
      • Deploying a Phone in an SCCP and SIP Environment
  • Setting Up the CiscoUnifiedIPPhone
    • Before You Begin
      • Network Requirements
      • Cisco UnifiedCallManager Configuration
      • Safety
    • Understanding the Cisco Unified IP Phone Components
      • Network and Access Ports
      • Handset
      • Speaker
    • Installing the Cisco UnifiedIPPhone
    • Mounting the Phone to the Wall
    • Verifying the Phone Startup Process
    • Configuring Startup Network Settings
  • Configuring Settings on the Cisco UnifiedIPPhone
    • Accessing Network Configuration Settings through the Network Configuration Menu on the Phone
      • Displaying the Network Configuration Menu
      • Unlocking and Locking Options on the Network Configuration Menu
      • Editing Settings in the Network Configuration Menu
    • Verifying Network Settings
    • Configuring IP Settings
    • Configuring the Encryption Key
      • Configuring Encryption Key Using LCD screen on the Phone
      • Configuring Encryption Key Using Phone Configuration Web Page
    • Network Configuration Menu Parameter Descriptions
    • SIP Configuration Menu Parameter Descriptions
    • Viewing Network Settings through a Phone Configuration Web Page
  • Configuring Telephony Features
  • Viewing Model and Status Information on the Cisco UnifiedIPPhone
    • Viewing Model Information
    • Viewing Status Messages
  • Troubleshooting the Cisco Unified IP Phone
    • Resolving Startup Problems
      • Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Start Up Process
      • Symptom: The Cisco Unified IP Phone Does Not Register with Cisco UnifiedCallManager
        • Registering the Phone with Cisco UnifiedCallManager
        • Checking Network Connectivity
        • Verifying TFTP Server Settings
        • Verifying IP Addressing and Routing
        • Verifying DNS Settings
        • Verifying Cisco UnifiedCallManager Settings
        • Cisco Unified CallManager and TFTP Services Are Not Running
        • Creating a New Configuration File
    • Cisco Unified IP Phone Resets Unexpectedly
      • Verifying Physical Connection
      • Identifying Intermittent Network Outages
      • Verifying DHCP Settings
      • Checking Static IP Address Settings
      • Verifying Voice VLAN Configuration
      • Verifying that the Phones Have Not Been Intentionally Reset
      • Eliminating DNS or Other Connectivity Errors
    • General Troubleshooting Tips for the Cisco Unified IP Phone
    • Logging Information for Troubleshooting
    • Using the nptcap Tool
    • Resetting the Cisco Unified IPPhone
    • Erasing the Local Configuration
    • Where to Go for More Troubleshooting Information
    • Cleaning the Cisco Unified IP Phone
  • Reference List of Parameters
    • Accessing the Web Page for a Phone
    • Device Information
    • Network Configuration
    • Network Statistics
    • Device Logs
    • Configuration Parameters
      • Network Parameters
      • SIP Parameters
      • Call Preference Parameters
      • Tone Parameters
      • Audio Parameters
  • Providing Information to Users Via a Website
    • How Users Obtain Support for the Cisco Unified IP Phone
    • How Users Get Copies of Cisco Unified IP Phone Manuals
    • How Users Access Voice Messages
  • Supporting International Users
  • Technical Specifications
    • Physical and Operating Environment Specifications
    • Cable Specifications
    • Network Port Pinouts
  • Feature Support by Protocol for Cisco UnifiedIP Phone 7905G/7912G
  • Index