0 appendix, 1 troubleshooting, Appendix – Rice Lake MSI-4260 Port-A-Weigh User Manual

Page 57

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Appendix 53

8.0 Appendix

8.1 Troubleshooting

Problem

Possible Cause

Solution

Display is blank when
POWER button is
depressed

Discharged battery

Recharge, allow at least 4 hours
charge

Defective battery

Replace

Corroded battery or
battery contacts

Clean contacts

Defective switch or circuit
board

Requires Authorized Service

Display does not
function properly, front
panel button does not
function normally or
scale will not turn off

Improperly updated
software

Reinstall Software

Faulty Circuit Board

Requires Authorized Service

Loose connectors

Requires Authorized Service

Scale does not
respond to weight
changes

Out of calibration

Calibrate

Faulty Load Cell

Replace

Load Cell Connector

Check connector and wires

Display over ranges
below 100% capacity

Tared weight is added to
load to determine
overload point

Return to Gross weight mode

Zero requires adjustment

Rezero the scale

Too much weight has
been zeroed

Rezero the scale

Display Drifts

AZM (Auto0) is turned off

Turn AZM on

Rapid temperature
changes such as moving
the scale from indoors to
outdoors

Wait until the scale temperature
has stabalized

Displayed weight
shows large error

Scale not zeroed before
load is lifted

Zero the scale with no load
attached

lb/kg units causing
confusion

Select proper units

Requires recalibration

Recalibrate

Display reading not
stable

Excessive vibration in
crane system

Increase filtering or increase ‘d’ in
Cal

Excessive side loading

Improve load train symmetry

Load cell faulty

Check load cell connections

Display toggles
between “Error” and
“Load”

Weight exceeds capacity

Reduce weight immediately

Faulty load cell or wiring

Check load cell and load cell
wiring

Table 8-1. Troubleshooting

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