Rice Lake SURVIVOR SST3 Washdown Printer - Manual (Page 22)

Parts Replacement 19
3.0 Parts Replacement
The following sections outline part replacement guidelines and procedures, and list replacement parts for the
SURVIVOR SST3 printer
3.1 Printhead
The SST3 uses a thin film printhead that dissipates heat faster than thick film, providing a longer head life.
Printhead warranty is 1,000,000 linear inches (when used with direct thermal labels or 2,000,000 inches in the
thermal transfer mode (with ribbons).
3.2 Mean Time to Repair (MTTR)
Estimated MTTR the printer is less than 15 minutes. A number of factors contribute to the ease of service.
Primarily, all electronics including the power supply are located on a single plug-in circuit board. Most electronic
problems can be isolated and repaired with a simple board swap.
The printhead is also designed for easy replacement. One mounting screw and two locator pins eliminate the
mechanical head adjustments required of other thermal label printers.
3.3 Printhead Replacement
Figure 3-1. Printhead Replacement
Removal:
1. Touch a bare metal part of the printer frame to dissipate any static electricity that may be present.
2. Turn the printer off and unplug from the outlet. Open the media cover.
3. With the printhead locked in the down position, loosen the printhead mounting screw (location shown in
1. Printhead Mounting Screw