Document Outline

• Chapter 1: Introduction 1
• Chapter 2: Installation 13
• Chapter 3: The User Interfaces 45
• Chapter 4: Full System Configuration 75
• Chapter 5: System Administration 115
• Chapter 6: Unified Messaging 143
• Chapter 7: Calls from the Handset 157
• Chapter 8: Handset Customization 177
• Appendices 197
• Introduction
  • Welcome
    • About CyberGenie
    • Interacting with the System
    • This Guide
    • The User
    • Key Words
  • System Overview
  • Key Features
    • Advanced Telephony
    • Unified Messaging
    • Microsoft Outlook® and MAPI- compliant Integration
    • Speech Recognition and Text-to-Speech
    • System Security
  • General Specifications
    • General Precautions
    • In the Event of Power Failure
• Installation
  • Successful Installation
    • System Requirements
  • System Components
  • Preparing the DG 200 Handset
    • Charging the Handset
    • Maintaining Battery Charge
  • Setting up the Base Station
    • Choosing the Best Location for your Base Station
    • Assembling the Base Station
  • Installing the CyberGenie@Work Software
    • CyberGenie’s Call-by-name Feature and Microsoft Outlook
    • How the Programs Integrate
    • Message Management Options
    • Ensuring Microsoft Outlook Support
  • Starting Software Installation
    • Connecting the Base Station
    • Finishing Software Installation
  • Running the Installation Configuration Wizard
    • Defining External Phone Lines
    • Subscribing Handsets
    • Defining Users
    • Completing Initial Configuration
    • Registering the Product
    • CyberGenie Console
  • Other Hardware Installation Options
    • Subscribing Additional Handsets
    • Using Your Handset with Other DA 202 BaseStations
    • Sharing a Base Station Line with Other Devices
• The User Interfaces
  • The Three Interfaces
  • Handset User Interface
    • Modes of Operation
    • Basic Handset Procedures
    • Handset Keys
    • The Handset Display
    • Using the Handset Display Menu
    • Handset Display Menu Option Descriptions
  • Speech User Interface
    • Accessing CyberGenie
    • Other CyberGenie Functions
    • CyberGenie Quick Reference
  • Graphical User Interface
    • The Server
    • The Rollup Menu
    • The CyberGenie@Work Console
    • Miniaturizing the Console Window
    • Areas on the Console Windows
    • Wizards Window
    • Call Progress Window
    • Contacts Window
    • Configuration Window
    • Call Log Window
    • Voicemail Window
    • Online Help
• Full System Configuration
  • The Wizards Window
    • Line Wizard
    • User Wizard
    • Contact Wizard
  • The Configuration Window
  • CyberGenie System Setup
    • Base Station Information
    • Overall Call Settings
  • Call Logging
    • Call Log Setup
  • Messaging
    • Messaging Properties
    • Voicemail Settings for SystemInbox
    • Rejection Message
  • External Line Setup
    • Dialing Properties
    • Adding and Deleting External Phone Lines
    • Setting General Properties
    • Setting Business Hours
    • Setting Call Routing
    • Setting Up Auto Attendant
  • Handset Setup
    • Subscribing a Handset to the Base Station
    • Assigning a Handset to a User
    • Unsubscribing a Handset
  • User Setup
    • Setting up a New User
    • Changing User Information
• System Administration
  • The CG 2400 System and Your PC
  • The Call Progress Window
    • Miniaturizing the Call Progress Window
    • Call Progress Control
    • Viewing Calls in Progress
    • Dialing an Additional Call
    • Reconnecting a Call
    • Transferring a Call in a Two-Party Scenario
    • Transferring a Call in a Three-Party Scenario
    • Conferencing a Call
    • Rejecting a Call
    • Redirecting an Incoming Call
    • Listening to Incoming Messages
  • The Contacts Window
    • Adding and Updating Contacts
    • Editing a Contact Directly
    • Dialing a Contact from Your PC
    • Activating Speech Recognition
    • Enabling Download to Handset
    • Changing the Sort Order of the Contacts List
    • Changing Your Contacts View
    • Searching For a Contact
  • The Call Log Window
    • Viewing the Call Log
    • Filtering Call Records
    • Changing Sort Order from theLog
    • Viewing Details
    • Refreshing the Call Log
    • Printing the Call Log
    • Clearing the Call Log
  • The Voicemail Window
    • Reviewing Messages
    • Changing Sort Order
    • Deleting Messages
• Unified Messaging
  • What Unified Messaging Does
  • Unified Messaging Features from the PC
    • Assigning Access to the System Inbox
    • Setting up a User's Message Notification
  • Reminder Messages
  • Message Retrieval
    • Retrieving Messages from the Handset
    • Retrieving Messages Remotely
  • CyberGenie Greeting Messages
    • Call Routing and How It Affects Messages
    • Changing Welcome Greetings
    • Changing Voicemail Greetings
    • Changing the Rejection Message
• Calls from the Handset
  • Call Management
    • How Call Sessions Work
  • Incoming and Outgoing Calls
    • Receiving a Call
    • Placing an External Call
    • Placing an Internal Call
    • Selecting Which Phone Line to Use
    • Parking a Call
    • Re-dialing Recently Dialed Numbers
    • Viewing Call Duration Information
    • Retrieving a Call
    • Listening in on an Incoming Message from the Handset
    • Transferring a Call
    • Rejecting a Call
  • Multiple Calls
    • CyberGenie Call Waiting
    • Putting a Call on Hold
    • Conferencing Calls
  • Calls from the Handset Phone Book
    • Downloading the Phone Book to Your Handset
    • Placing a Call Using the PhoneBook
• Handset Customization
  • What Can Be Customized
    • Navigating the Handset Menus
  • Sounds
    • Adjusting the Volume Levels
    • Changing the Ringer Sound
    • Changing the Key Click
    • Changing the Discreet Ring
    • Turning Off the Ringer and Warning Sounds
  • Other Settings
    • Activating Message Notification with the Handset Indicator Light
    • Changing the Display Light and Contrast
    • Changing the Language for the Handset Menus
    • Changing Tone Length for Interactive Menus
  • Additional Handset Features
    • Muting the Handset Microphone
    • Using the Optional Headset
    • Automatic Answering with aHeadset
    • Using the Handset as a Baby Monitor
    • Using Direct Call
    • Changing Call Forwarding Destinations
  • Security Issues
    • Changing the Key Lock Status
    • Setting the Phone Lock
    • Viewing the IPEI Code
    • Changing the Handset PIN
    • Unblocking the Handset
  • Base Stations and Your Handset
    • Selecting a Base Station
    • Renaming a Base Station
    • Deleting a Base Station
    • Subscribing a Handset to a Base Station
  • Default Handset Settings
• Appendices
  • Tips for Using CyberGenie
    • PC Performance
    • CyberGenie Pronunciation
    • Other Tips
    • Pre-recorded Messages
  • Creating Multiple Email Profiles in Microsoft Outlook
  • Configuring Your MAPI Application Correctly
    • Importing Contacts into Microsoft Outlook or Windows Messaging
  • Entering Non-Numeric Symbols from the Handset Keypad
  • Tables
    • DA 202 Base Station Indicator Light Status
    • External Line Indicator Status
    • Call Status Table
    • Call Reason Table
  • Reinstalling the Software
  • Troubleshooting
    • Hardware
    • Software
    • Handset
  • Additional Help
    • Help from the Handset
    • Other Technical Support Options
  • Record Your PINs
  • Index
    • Handset Menu Options
    • Numerics
    • A
    • B
    • C
    • D
    • E
    • F
    • G
    • H
    • I
    • K
    • L
    • M
    • N
    • O
    • P
    • Q
    • R
    • S
    • T
    • U
    • V
    • W
    • Y