Casella CEL Microdust Pro real time dust monitor - Manual (Page 49)

MicroDust Pro Aerosol Monitoring System
49 Casella CEL
9 Servicing and Warranty arrangements
9.1 Inspection and test
To make certain the MicroDust Pro instrument conforms to its publish
specification, the instrument is tested thoroughly and its accuracy is verified
before shipment from the factory. All technical information about each
individual instrument is filed under the instrument’s serial number, which you
should include in any correspondence concerning this instrument.
9.2 Warranty period
To ensure conformity with the specification, this instrument is thoroughly
inspected and its accuracy verified prior to dispatch. All technical information
is filed under the instrument serial number, which should be quoted in any
correspondence. The manufacturer undertakes to rectify any defect in the
instrument directly attributable to faulty design or assembly and which
becomes apparent during the warranty period. In order to take advantage of
this warranty, the instrument must be returned, carriage paid, to the
manufacturer’s factory or accredited agent, where necessary repairs will be
carried out.
The warranty period runs for 24 months from the date of receipt of goods, with
exceptions on certain specialised components supplied by other manufacturers
that may be warranted for shorter or longer periods by their actual
manufacturers. In all such cases, the benefit of these undertakings will be
passed on to the user.
CASELLA CEL’s liability is limited to items of their own manufacture, and they
do not accept liability for any loss resulting from the operation or interpretation
of the results from this equipment.
To obtain repair under warranty, the instrument should be packed and
returned in its original packing or an equivalent either to CASELLA CEL’s local
agent, or in the case of UK domestic sales, to the CASELLA CEL Service
Department at Bedford. Please include the following information:
Instrument type(s); Serial number(s) and Firmware version number(s);
Customer name and address; Contact name and phone number(s); details of
any PC and software involved, including version number(s); Reason for
returning the equipment with a detailed description of the fault and a list of any
error messages that may have been displayed.
The necessary adjustments will be carried out, and the instrument returned as
soon as possible. After the warranty has expired (except on approved accounts)
service work is undertaken against quotations and all packing and transit costs
are charged extra.