11 faq – H3C Technologies H3C Intelligent Management Center User Manual

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11 FAQ

When I was deploying IMC components by using SQL Server 2008 R2 Express, I failed to create my
database. How can I solve this problem?

Modify the security attribute of the IMC data folder after deploying IMC components by following these

steps:

1.

Right-click the IMC data folder (the default folder is IMCdata).

2.

Click Properties on the shortcut menu. The Properties dialog box appears.

3.

Select the Security tab and allow Users to have full control of the folder.

4.

Click OK.

After IMC is installed in the Windows Server 2003 64-bit edition, the IMC background processes cannot
be started. How to solve the problem?

Before installing IMC in Windows Server 2003 64-bit OS, you must first install the

WindowsServer2003-KB942288-v4-x64.exe patch. Otherwise, part of IMC processes cannot start after
installation and deployment.
To solve this problem, stop IMC, install the patch mentioned above, and manually execute IMC

installation path\deploy\components\server\vcredist.exe.

During the component deployment process, an error message “Deployment is stopped with error. For
details, see the log.” appears, and “Execute database script error!” is displayed in the system log. Then
check the specified log file according to the prompt information, and only the error information that the
object dbo.qv.id already exists is displayed. How do I solve the problem?

Log in to the Query Analyzer of SQL Server as an sa user and execute the following commands:

use model

EXEC sp_droptype 'qv_id'

Deploy the component again.

When installing IMC on a PC running Windows Server 2008 R2, the system indicates the Windows
Installer cannot be installed, as shown in the following figure. How do I solve this problem?

On the Windows Installer dialog box, click Browse. On the dialog box for selecting a file, search any

folder whose name contains digits and letters abcdef in the root directory, select file vc_red.msi in the

folder, and click OK. Then, you can continue the installation.

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