BenQ DesignVue PD2705UA 27" 4K HDR Monitor with Ergo Stand User Manual

Page 74

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Power LED indicator

OSD controls

OSD messages

Audio

Faint shadow from the static image displayed is visible on the screen.

• Activate the power management function to let your computer and monitor go into a

low power "sleep" mode when not actively in use.

• Use a screensaver to prevent the occurrence of image retention.

The LED indicator is white or orange.

• If the LED lights up in solid white, the monitor is powered on.
• If the LED is illuminated in white and there is a message

Out of Range

on the screen,

this means you are using a display mode that this monitor does not support, please

change the setting to one of the supported mode. Download

Resolution file

from the

website (see

Product support on page 3

). Refer to "

Adjusting the Screen Resolution

".

And then select the correct resolution, refresh rate and make adjustments based on

these instructions.

• If the LED is illuminated in orange, the power management mode is active. Press any

button on the computer keyboard or move the mouse. If that does not help, check the

signal cable connectors. If any pin is bent or broken off, please contact your dealer to

get necessary support.

• If the LED is off, check the power supply mains socket, the external power supply and

the mains switch.

The OSD controls are inaccessible.

To unlock the OSD controls when it is preset to be locked, press and hold any key for

10 seconds.

A message

Out of Range

on the screen during computer boot up process.

If there is a message

Out of Range

on the screen during computer boot up process,

this means computer compatibility caused by operating system or graphic card. The

system will adjust the refresh rate automatically. Just wait until the operating system

is launched.

No sound can be heard from the connected external speakers.

• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.

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