Garland JACK IN THE BOX XG36-JIB - Manual (Page 35)

Part # JIBSM08 Rev.6 (08/04/09) Page 35
TROUBLESHOOTING
ERROR MESSAGES:
NOTE: WE STRONGLY SUGGEST THAT ANY INSTALLATION,
MAINTENANCE AND REPAIRS SHOULD BE PERFORMED BY
YOUR LOCAL GARLAND AUTHORIZED SERVICE AGENCY .
PROBE ERROR:
...occurs when the probe is open or not connected. The
control will turn the heat off. If the fault is in the platen
the grill can still be used with recipes that do not call for
the platen. If the grill probe circuit is open, the grill will
not operate. The corresponding tri-color LED will turn red
indicating which element is in error. Programming is allowed
during this time.
PLATEN DOWN ERROR:
...occurs if the platen does not reach the proper position in 40
seconds or fails to move during this time. There is an audio
alarm with this message.
To cancel the message, press .
PLATEN UP ERROR:
...occurs if the platen is below the lower limit and does not
move for 40 seconds.
To cancel the audio alarm press .
HEATING ERROR:
...occurs when the controller does not detect a proper
temperature response over a six minute period. The
corresponding tri-color LED will turn red indicates which
element is in error.
COMM ERROR:
...occurs when there is no communication between the
control board and the motor board.
Press to reset the message and silence the beep.
MOTOR OVER CURRENT:
...displayed when the platen has been mechanically resisted.
The platen will stop and move to the lower limit. Press the
GREEN/CANCEL button to eliminate this display.
MOTOR ERROR:
...occurs when the platen is going up or down and does not
get 5 encoder counts in 1 second when the platen is below
the lower limit moving down or above the lower limit going
up. At this message the display will flash and there will be an
audio alarm. To cancel the message the power switch must
be recycled.
IGNITION ERROR:
...occurs if the ignition feedback signal does not give the
proper signal after four tries.
FLASHING LED(S):
...occurs after a failure for the ignition module to ignite
the gas. The grill LED will flash while the control tries
again. If successful the LED will continue to flash until set
temperature is reached and then turn to a solid green.