Garland JACK IN THE BOX XG36-JIB - Manual (Page 40)

Part # JIBSM08 Rev 7 (08/04/09) Page 40
TECHNICAL TROUBLESHOOTING
continued
Controller Displays “HEATING ERROR or PROBE ERROR
PLATEN and GRILL LED’s are RED (Both Sides)
YES
YES
NO
YES
NO
NO
Check for 3-phase voltage at
primary side of main contactors
Check to ensure that 3-phase
power cords are securely fastened
and plugged into their receptacles
Fasten & plug in
3-phase power cords
Check for 3-phase voltage
at secondary side of contactor
Ensure that main 3-phase
circuit breakers are
not tripped or turned off
See Technical Troubleshooting
“Controller display is BLANK,
Main Power (ON/OFF) Light IS LIT”
Check for disconnected
molex plugs going to heating elements
Inconsistent Or Erratic Internal Product Temperature
Zero Platen on effected zone
see PLATEN ZEROING Section
NO
NO
YES
YE S
YES
Grill temperature probes
are out of calibration
Carbon build up on grill surface
or behind Teflon release sheets
on upper platen
Upper platen is not zeroed properly
Re-calibrate grill temperature
probes per calibration procedure
See CALIBRATION Section
Clean grill surface and / or
clean upper platen of
carbon build up