Gateway 8450R - Manual (Page 135)

134 Troubleshooting
The diskette drive LED illuminates continuously
Hard drive problems
The server does not recognize a SCSI drive
Memory and processor problems
The system detected memory errors during start up
Probable cause Solution
The diskette is corrupted Remove the diskette from the drive. If the light remains on,
try restarting the server.
The cable to the drive is
not connected properly Open the server, then make sure the cable between the
diskette drive and its controller is properly connected. Make
sure that the pins are not bent or misaligned.
Probable cause Solution
SCSI hot-swap drive is
not seated correctly Open the server and reseat the hot-swap drive(s). This
problem is most common immediately after shipping.
The SCSI bus is not
properly terminated Open the server and make sure that the last device on the
SCSI bus is properly terminated.
The drive is configured
with a conflicting SCSI
address Change the device’s SCSI address to one that is not
currently being used by the server.
The cables are not
connected correctly Open the server, then make sure the cables are connected
properly.
Probable cause Solution
Memory was added or
removed, and the new
configuration was not saved
in the BIOS Setup utility Open the BIOS Setup utility and save the new memory
configuration.
The memory was installed
incorrectly Make sure that the memory is proper seated and
oriented.
8506284.book Page 134 Thursday, July 13, 2000 11:43 AM