Gateway 8450R User Manual

Page 145

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144

Troubleshooting

Invalid password

Enter your password again, make sure to enter it correctly.
Be aware that some passwords are case sensitive.

If you do not know the password, you may need to reinstall
the software you are trying to access.

Startup passwords are stored in BIOS. If this password has
been set and is unknown, you may be able to reset the
password via system board jumper settings.

Keyboard clock line failure

Try a working keyboard.

Make sure that the keyboard is compatible with the system.
You may have to change the switch setting to AT.

Keyboard controller failure

Try a working keyboard.

Make sure that the keyboard is compatible with the system.
You may have to change the switch setting to AT.

Keyboard not detected

See “The keyboard does not work” on page 138 for a
possible solution.

Turn off the server, then check the keyboard cable.

Keyboard stuck key failure

Remove any objects that may be resting on the keyboard,
then restart the server.

Check for sticking keys. Clean the keyboard if necessary.

Memory errors were
detected while the server
powered up

See “The system detected memory errors during start up”
on page 134
for a possible solution.

Memory size error

Enter the BIOS Setup utility and save the memory
configuration.

Non-system disk or disk error Eject the diskette, then press

E

NTER

.

If the diskette is bootable, check it for errors.

Not enough memory

Close all programs that are not currently in use.

Print queue is full

Wait until the current print job has completed before sending
another print job.

If you receive this error often, you need to add memory to
the printer.

Printer is out of paper

Add paper to the printer.

Make sure that the printer is online.

Required parameter missing Make sure that you entered the right command.

If you are trying to exit MS-DOS to return to Windows, type

exit

, then press

E

NTER

.

Syntax error

Make sure that you entered the right command.

If you are trying to exit MS-DOS to return to Windows, type

exit

, then press

E

NTER

.

Error message

Solutions

8506284.book Page 144 Thursday, July 13, 2000 11:43 AM

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