System problems – Gateway 8450R User Manual

Page 139

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138

Troubleshooting

System problems

The system will not start up

The system is non-responsive

The keyboard does not work

Probable cause

Solution

The system is not connected to
an AC outlet

Make sure that the power cable is connected to an
operating AC power source.

Voltage selection switch not
set correctly

Make sure that the voltage selection switch is set to
the correct power source.

A power supply module has
failed

Power supply alarm buzzes and power supply status
LED blinks indicating a failed power supply module.

Replace the indicated power supply module. (You can
turn off the audible alarm by inserting an appropriate
tool into the port on the front panel and pressing the
switch.)

The power supply has failed

The power supply alarm buzzes and all power supply
status LEDs blink, indicating a failed common
component.

Replace the entire power supply housing. (One or
more of the power supply modules may also be bad.)

Probable cause

Solution

An error occurs during an
application or the server
may be out of memory

Restart your server by pressing the reset button. If the
system is still non-responsive, press and hold in the power
button for 4 seconds to turn the server off. Turn the server
back on, then follow the on-screen instructions.

Keyboard, mouse, and front
panel are locked out when
the password is set

Enter the password.

Probable cause

Solution

Keyboard is locked out
when the password is set

Enter the password.

8506284.book Page 138 Thursday, July 13, 2000 11:43 AM

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