Peripheral/adapter problems – Gateway 8450R User Manual
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Troubleshooting
Peripheral/Adapter problems
The system does not recognize a SCSI device
The system does not recognize an expansion card
Probable cause
Solution
The device needs to be
added as new hardware
From the Control Panel window (Start | Settings | Control
Panel), double-click Add New Hardware. Follow the
on-screen instructions for adding the device.
The SCSI ID may be
invalid
Assign an available SCSI ID to the device.
The SCSI bus is not
terminated
Make sure the last device on the SCSI bus is terminated.
The device cables are
not installed correctly
Open the server, then check all cables between the controller
and the device.
Probable cause
Solution
The interrupt or I/O
address is set incorrectly
Check the address configuration of the adapter card and
make sure that it does not conflict with another card in the
server.
The card has not been
configured through the
software
Configure the card with the appropriate software.
The card was not installed
correctly
Make sure the card jumpers are set correctly and reseat
the card.
8506284.book Page 136 Thursday, July 13, 2000 11:43 AM