Restoring the attendant console window – Nortel Networks Attendant Console User Manual

Page 20

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20 Chapter 2 Getting started

P0936572 02

Restoring the Attendant Console window

Part-time attendants can have the Attendant Console window minimised or under another window.
The attendant can restore the Attendant Console window from the taskbar by clicking the
Attendant Console taskbar button. A quicker method is to set the Attendant Console window to
restore automatically.

The Client component can automatically restore the window when the attendant’s extension goes
off-hook (“active”).

To set the Attendant Console window to restore automatically

1

On the Tools menu click Options.
The Options dialog box appears with the Options tab displayed.

2

In the Restore minimized Attendant screen when option, click the Call Answered on
Attendant extension
check box.

3

Click the OK button.

When an outside call arrives for an assigned extension, a Call Notification dialog box appears to
inform the assistant attendant of the call. Internal calls from an extension to an assigned extension
are not displayed on the assistant attendant’s window.

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