Directory tabs – Nortel Networks Attendant Console User Manual

Page 42

Advertising
background image

42 Chapter 3 Using the Attendant Console window

P0936572 02

Directory tabs

Finds names of individual employees or groups of
employees by department. The Find box finds employee
by name. The Department box finds employees by
department. Type the first few letters of the name in the
Find box and click the Find button. Names that start with
the letters appear in the Directory list. To search by
department, select a department from the Department list
box and then click the Find button. Employees in the
selected department appear in the Directory list.

Resets the Full tab Directory view to display all names
and extensions.

Opens the Edit Employee Information dialog box. If you
select a name or extension in the Directory list,
information about to that name or extension appears in
the dialog box. If you do not select a name or extension,
the Edit Employee Information dialog box is empty. You
can also access the Edit Employee Information window
by clicking the Edit menu and clicking Employee
Information. Refer to

“The Edit Employee Information

dialog box” on page 39

and

“Maintaining employee

information” on page 71

.

Full

displays extensions connected to the Business Communications Manager 2.5 system,
including wireless Companion telephones, CallPilot extensions and Hunt group
extensions. This view displays the maximum amount of extension and employee
information allowed in the Directory list.

BLF

Displays extensions connected to the Business Communications Manager 2.5 system,
including wireless Companion telephones, CallPilot extensions and Hunt group
extensions. This view displays only the person status icon, telephone status icon and
employee name. This allows more extensions to be displayed at once.

Assigned

Displays specific extensions for which an assistant attendant is responsible. Like the Full
tab view, the Assigned tab view displays the maximum amount of extension and
employee information allowed in the Directory list. Extensions are assigned or removed
from the Assigned tab view in the Options dialog box. Refer to

“Assistant attendant” on

page 17

.

Selected

Displays a subset of the Full tab extensions. The Selected tab view displays the
maximum amount of extension and employee information allowed in the Directory list.
Selected extensions are useful if you direct incoming calls to a limited number of
extensions and wants to display only those extensions. Extensions are added or removed
from the Selected tab in the Options dialog box.

Advertising