Creating the report, Viewing the report – Nortel Networks Attendant Console User Manual

Page 89

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Chapter 6 Generating reports 89

Attendant Console User Guide

Creating the report

When you have entered all the data needed to create a report, the Create Report button is available.

To create a report

1

Click the Create Report button.
This starts the report generation process. The Reporting animated icon appears to show that
the report is running. The icon stops when the report is complete.

2

After the report is complete, it appears in the Report Viewing area. The Create Report button
is unavailable again, to show that the report is created. The Report controls are unavailable and
the keyboard functions only in the Report Viewing area. You can re-access the Report controls
by pressing the Tab key.

Viewing the report

After you create a report, the Page > and Page < buttons are available. The Page > button shows
the next available page of the report, if there is one, in the report view. The Page < button shows
the previous page of the report, if there is one.

The page number of the current page appears in the bottom right corner of each page of the report.

You can also change the displayed page from the keyboard.

To change the displayed page from the keyboard

1

Ensure the keyboard is active in the Report Display area, in the lower half of the Attendant
Console Reports window. This is set automatically after creating a report, but can also be done
by pressing the Tab key to move through the Report settings.

2

Press Ctrl + Page Up to view the previous page, or Ctrl + Page Down to view the next page.

Note:

You cannot close the application while it is running. If you need to quit the

application while a report is running, you can do it from the Close Programs dialog box
in the Windows Task Manager. Refer to Windows Help for information on how to force
programs to quit.

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