Creating a conference call – Nortel Networks Attendant Console User Manual

Page 61

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Chapter 4 Handling calls 61

Attendant Console User Guide

Creating a conference call

To create a conference call to an outside number

1

With an active incoming call on Attendant Console, in the Target list box type an outside
telephone number.

2

Click the Link Transfer button.
The Loop button label shows Active, and the number in the Target list box is tone dialed.

3

Click the Link button to set up a conference call between the incoming call, the outgoing call
and the Attendant.

4

When the conference call is finished, click the Release button to disconnect from the call.

Note:

To disable the Link Transfer button:

On the Tools menu click Options.
The Options dialog box appears.

Select Disable Link Transfer Option.

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