Nortel Networks Attendant Console User Manual

Page 94

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94 Index

P0936572 02

D

Department box 39, 51

using 51

Dial DTMF Tones 28

Directory Find box 50

using 50

Directory list 11

Department column 43
employee information 43
Ext column 43
extension information 43
Name column 43
Notes column 43
sorting information 44
using 71

Directory list tab views 42, 49

BLF tab view 42
Full 42
Selected 42

Directory tab views

using 49

Disable Link Transfer 22
Disable VM Transfer 22
Do Not Disturb 43
DTMF button 32

E

Edit Caller Information dialog box 35

Caller ID Name 36
Caller ID Number 36
Caller Type 35
Company box 35
Contacts 36
Delete Caller button 36
Find button 36
New Caller button 36
New Name button 36
Record number 36
Save button 36

Edit Employee Information dialog box

Assistant Extension box 39
Contacts box 40
Department box 39
Voice Message box 40

Edit menu 25

Extension

creating an new name for 74
finding 48

Extension box 14

Extension Directory report 79

Extension, Attendant 11

F

File menu 24

Find button 40

Finding an employee record 72

Finding and editing caller information 70

Finding the correct extension 48

Full tab view 42

resetting 73

Full-time main attendant 12

G

Green Loop button 33

H

Handling a Callback call

Callback call 62

Help file 29

Help menu 29

Hold 28, 57

placing and retrieving calls 57

Hold button 34

Hunt Group 43

I

In and Out buttons 32

Introduction to Attendant Console 7

J

Join button 32

L

LAN 92

Link 28

Link button 32

Link Transfer button 22

Linking and Joining calls 60

Log to File 26

Loop button 12, 16, 19, 32, 46

Loop Overflow icon 16, 24, 46

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