Nortel Networks Attendant Console - Manual (Page 41)

Chapter 3 Using the Attendant Console window 41
Attendant Console User Guide
Using the Directory options
The Directory options are at the bottom of the Attendant Console window.
The Directory options are tabbed directories that show views of the extensions on the Business
Communications Manager 2.5 telephone system. You can use the Directory options to search and
edit extension and employee information.
Shows the status of the employee. When you select a
category from the list box, a corresponding icon appears
in the first column of the Directory list. The available
category are: None, Not at Desk and Out of Office.
Used to enter information about individual employees.
Changes the caller or Caller ID record to an employee
record if an employee calls in from outside. This prevents
an employee name from appearing in the caller record
related to the Caller ID name or number.