Nortel Networks Attendant Console - Manual (Page 30)

30 Chapter 3 Using the Attendant Console window
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Using keystroke commands
You can use keystroke commands to do many tasks quickly in Attendant Console.
Access keys
In Attendant Console, each menu and command has an underlined letter called an access key.
1 Press the Alt key.
This gives you access to the menu names in the menu bar.
2 Press the access key for the menu name. For example, to open the Edit menu, press Alt and
then E.
3 Press the access key for the desired command. For example, to select Caller Information from
the Edit menu, press I and the Edit Caller Information dialog box appears.
Menu keystroke commands
Keystroke commands are shown beside some menu commands. To use these you press Ctrl key
while you press another key. The keystroke commands are shown in the following tables.
Edit Menu keystroke commands
Transfer Menu keystroke commands
Caller Menu keystroke commands
Cut Ctrl+X
Copy Ctrl+C
Paste
Ctrl+V
Dial Paste Ctrl+D
Transfer Paste Ctrl+T
1st Contact F9
2nd Contact F10
3rd Contact F11
Transfer to Target Num Pad+
Screen Transfer Ctrl Num Pad+
Answer Next
Esc
Hold Ctrl+H
Release F12