Nortel Networks Attendant Console - Manual (Page 36)

36 Chapter 3 Using the Attendant Console window
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Caller ID Name and
Caller ID Number Contains information provided through subscription by the public switched
telephone network.
Record Number
Contains a unique caller record identifier number. You cannot change the
information in this box.
Contacts Lists the caller’s three most frequently called persons in your company.
Saves the caller record displayed in the boxes of the Edit Caller Information
dialog box to the database.
Closes the Edit Caller Information dialog box without saving the changes to the
record.
Opens the Find dialog box in the Edit Caller Information dialog box.
Creates a blank caller record that you can add information to.
Creates a new name caller record using an existing caller record. All boxes
except the Name box contain the existing caller information. You must enter a
new name.
Deletes caller record displayed in the Edit Caller Information dialog box from
the database.