Quick Eagle Networks DL3800E - Manual (Page 20)

xx DL3800E Inverse Multiplexer User’s Guide — July 9, 2001
Q
UICK
E
AGLE
N
ETWORKS
T
ECHNICAL
S
UPPORT
If you should experience difficulty with the setup and/or operation of
your Quick Eagle Networks equipment, the Quick Eagle Networks
Technical Support staff can assist you at any time.
R
ETURNING A
U
NIT
Use the following procedure if you need to return a unit for service or
repair,
1. Contact the Quick Eagle Networks Customer Service Department
at (408) 745-4200, or via e-mail at [email protected], or fax a
request to (408) 745-4240 to obtain an ERA (Equipment Return
Authorization) number.
2. Package the unit carefully and, before sealing the shipping carton,
include any information you can provide about the problems you
are currently experiencing with the unit.
3. Attach an address label to the shipping carton. Be sure to include
the ERA number:
Telephone (408) 745-4200
FAX (408) 745-4240
E-mail [email protected]
Internet www.quickeagle.com
Customer Service Department
Quick Eagle Networks
217 Humboldt Court
Sunnyvale, CA 94089
ERA # ___________