Ohaus Voyager Balances - Manual (Page 54)

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5. CARE AND MAINTENANCE
To keep the balance operating properly, the housing and platform should be kept clean and free from foreign material.
If necessary, a cloth dampened with a mild detergent may be used. Keep calibration masses in a safe dry place.
5.1 Troubleshooting
REMEDY
Check power cord connections.
Press O/T with no weight on
the pan, then weigh item.
Recalibrate correctly.
Check setting.
You MUST use SAVE &Exit to
leave menus and save settings.
Verify interface settings in RS232
menu correspond to those of
peripheral device.
Check cable connections.
Turn power off, then turn on again.
If condition persists, unit must be
serviced.
Set Lock switch to OFF.
Check environmental condition.
Place balance on a stable surface
or change averaging level.
See Error Codes list.
SYMPTOM
Unit will not turn on.
Incorrect weight reading.
Cannot display weight in desired
unit or cannot access desired
weighing mode.
Unable to store menu settings/
changes.
RS232 interface not working.
Random segments displayed or
display locks up.
Unable to change
settings.
Unstable readings.
Error message display.
PROBABLE CAUSE(S)
Power cord not plugged in or
properly connected to balance.
Balance was not re-zeroed before
weighing.
Balance not properly calibrated.
Desired unit not selected.
Exit was not selected.
Print menu settings not properly
set up.
Cable connections.
Microprocessor locks up.
Lock set ON.
(LFT set ON)
Excessive air current
Vibration on table surface.