QNAP Security VioStor NVR (Version: 3.3.2) User Manual
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7.
The estimated storage space for recording displayed on the ‘Recording
Settings’ page is different from the actual value.
This estimated value is a reference value only. The actual disk space may vary
according to the image contents, the network environment, and the performance of
the IP cameras.
8.
The monitoring screen shows horizontal lines when the resolution of
Panasonic BB-HCM381 camera is set as 640x480.
This is due to the interlaced scanning design of the camera. Please login the
configuration page of the IP camera and go to ‘Setup’ > ‘Camera’ > ‘Vertical
Resolution’. Configure the resolution setting as 240.
9.
The E-map cannot be displayed correctly.
Please check the file format. The VioStor supports E-map in JPEG only.
10.
I cannot find the VioStor by the QNAP Finder.
A.
Check if the VioStor is turned on.
B.
Make sure the computer on which Finder is run and the VioStor have been
connected to the network.
C.
Refresh the QNAP Finder and check the IP address of the VioStor. Make sure you
have turned off all the firewall software on your computer.
11.
The changes to the system configuration did not take effect.
After changing the settings on the administration page, click ‘Apply’ to apply the
changes.
12.
The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not be
displayed properly. Please click F5 to refresh the page.
13.
I cannot use the SMB, FTP, and Web File Manager services of the VioStor.
A.
Login the VioStor as an administrator. Go to ‘Network Settings’ > ‘File Services’
and check if these three functions are enabled.
B.
If the VioStor is installed behind a router, the SMB and FTP services can only be
accessed from the same subnet. Please refer to
for details.