Section 7 troubleshooting, 1 troubleshooting the controller, 2 troubleshooting the analyzer – Hach-Lange PHOSPHAX indoor sc User Manual

Page 47: 1 led status, 2 error messages, 1 led status 7.2.2 error messages

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47

Section 7

Troubleshooting

7.1 Troubleshooting the controller

If entries are only implemented with a delay or are not accepted for
a short time, the delay may be caused by a busy data network.
Refer to the troubleshooting section in the sc1000 User Manual.

If, in normal operation, problems occur that are apparently caused
by the controller, restart the system.

After a software update, a system expansion or after an interruption
in the power supply, it may be necessary to set the system
parameters again.

Note all the values that are changed or entered so all the necessary
data can be used to configure the parameters again.

1. Save all important data.

2. Isolate the supply of power and wait for 5 seconds.

3. Reapply power to the controller.

4. Check all relevant settings.

5. If the problems still occurs, contact Technical Support.

7.2 Troubleshooting the analyzer

If the complete analysis instrument is not working, check whether
the humidity sensor has tripped. Fix the damage, dry the humidity
sensor and restart the system.

If the problems still occurs, contact Technical Support.

7.2.1 LED status

Table 7 LED Status and definitions

LED status

Definition

green LED

No errors of warnings

red LED

Error

orange LED

Warning

LED flashing

No communication with controller

7.2.2 Error messages

Error displayed

Instrument
reaction

Cause

Solution

Reset error

TEMP.
< 0 °C/32°F?

Warms up and
goes into the
service state

instrument was
below 4 °C (39 °F)
on power up

Check whether instrument is frozen
(Cleaning solution/sample/reagent/
standards). If necessary use
pre-warmed reagents. Thaw electrode,
delete error. Instrument will then
continue to warm up and start

Reset error
manually
TEST/MAINT>
RESET ERROR

ANALYZ. TOO
COLD

Instrument goes
into the service
state

Instrument interior
has been below
4 °C (39 °F) for
more than
5 minutes

Close instrument, check heating

Reset error
manually
TEST/MAINT>
RESET ERROR

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