Section 10 limited warranty – Hach-Lange PHOSPHAX indoor sc User Manual
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Section 10 Limited Warranty
The manufacturer warrants that the product supplied is free of 
material and manufacturing defects and undertakes the obligation 
to repair or replace any defective parts at zero cost.
The warranty period for instruments is 24 months. If a service 
contract is taken out within 6 months of purchase, the warranty 
period is extended to 60 months.
With the exclusion of the further claims, the supplier is liable for 
defects including the lack of assured properties as follows: all those 
parts that, within the warranty period calculated from the day of the 
transfer of risk, can be demonstrated to have become unusable or 
that can only be used with significant limitations due to a situation 
present prior to the transfer of risk, in particular due to incorrect 
design, poor materials or inadequate finish will be improved or 
replaced, at the supplier's discretion. The identification of such 
defects must be notified to the supplier in writing without delay, 
however at the latest 7 days after the identification of the fault. If the 
customer fails to notify the supplier, the product is considered 
approved despite the defect. Further liability for any direct or 
indirect damages is not accepted.
If instrument-specific maintenance and servicing work defined by 
the supplier is to be performed within the warranty period by the 
customer (maintenance) or by the supplier (servicing) and these 
requirements are not met, claims for damages due to the failure to 
comply with the requirements are rendered void.
Any further claims, in particular claims for consequential damages 
cannot be made.
Consumables and damage caused by improper handling, poor 
installation or incorrect use are excluded from this clause.
The manufacturer process instruments are of proven reliability in 
many applications and are therefore often used in automatic control 
loops to provide the most economical possible operation of the 
related process.
To avoid or limit consequential damage, it is therefore 
recommended to design the control loop such that a malfunction in 
an instrument results in an automatic change over to the backup 
control system; this is the safest operating state for the environment 
and the process.