Troubleshooting, 2 error messages (continued) – Hach-Lange PHOSPHAX indoor sc User Manual

Page 48

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48

Troubleshooting

NO HEAT UP

Instrument goes
into the service
state

Instrument cannot
heat interior
adequately.
(internal temp
<20°C (68°F) for
30 min)

Close instrument, check heating

Reset error
manually

COOLING FAILED

Service state,
starts
automatically after
cooling down

Instrument interior
is too warm (>57°C
(135°F))

Check air filter and clean/replace, check
fan.

Manual reset or
automatically when
temperature falls
2 °C (3.6 °F) below
limit

HUMIDITY ANALY Service state

There is liquid in
the collecting tray

Identify cause and rectify

Reset error
manually

HUMIDITY
PROBE

Service state, the
filtration probe sc
is isolated from the
mains

There is liquid in
the filtration probe
enclosure

Immediately take filtration probe sc out
of operation and contact service. Take
the filtration probe sc out of the tank and
store the filter modules so that they
remain moist. (See operating
instructions for the filtration probe sc).

Reset error
manually

PROBE MISSING

Service state, the
filtration probe sc
is isolated from the
mains

The filtration probe
sc is faulty or not
connected

Immediately take filtration probe sc out
of operation and contact service. Take
the filtration probe sc out of the tank and
store the filter modules so that they
remain moist. (See operating
instructions for the filtration probe sc).

Reset error
manually

TEMPSENS
DEFECT

Service state, fan
running, heating off

The temperature
sensor for the
internal instrument
temperature is
faulty

Immediately switch off instrument,
contact service, replace main circuit
board

Reset error
manually

CUVSENSOR
DEFECT

Service state,
cuvette heating off

The temperature
sensor for the
cuvette is faulty

Contact service, replace cuvette/sensor

Reset error
manually

CUVHEAT
DEFECT

Continued
measurement

The cuvette is not
being heated
adequately

Close instrument door, contact service,
check cuvette heating, check main
circuit board

Reset error
manually

CUV TOO HOT

Service state,
cuvette heating off!

The cuvette is
over-heated.

Sample too hot/ heating regulation
faulty, check main circuit board, contact
service

Reset error
manually

PHOTO LEVEL
LOW / PHOTO
LEVEL2 LOW

Continued
measurement

Photometer signal
too low (1channel,
2 channel
operation ,
depending on
channel that
triggered the
error). Not enough
sample available.

Trigger cleaning (several times).
Manually clean photometer. If this action
solves the problem, increase automatic
cleaning, otherwise contact service.
Check sample delivery.

Reset error
manually or
automatic if level is
OK again

7.2.2 Error messages (continued)

Error displayed

Instrument
reaction

Cause

Solution

Reset error

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