KANOMAX 3900 Portable Particle Counter - Manual (Page 88)

10. Warranty and After-sales Service 81
After-sales Service
If the PRODUCT is malfunctioning, please check with “Troubleshooting” to find possible cause first.
Repair parts are retained for a minimum period of five (5) years after production cessation of the PRODUCT.
This storage period of repair parts is considered as the period during which KANOMAX can provide repair
service.
For more information, please contact your sales representative. When you make a call, please have the
following information of your PRODUCT at hand:
(1) PRODUCT name;
(2) Model number;
(3) Serial number;
(4) Probe number;
(5) Description of Symptom, and;
(6) Date of purchase